Shipping policy
Shipping Policy
Shipping Information
At Closvy, we currently ship within the United States only. Our goal is to provide fast, reliable, and hassle-free delivery for every order.
Processing Time
All orders are processed within 1–3 business days after payment has been successfully confirmed.
Orders placed on weekends or holidays will be processed on the next business day.
Estimated Delivery Time
United States: 3–7 business days
Please note that delivery times are estimates and may vary due to weather conditions, holidays, or carrier delays beyond our control.
Shipping Cost
We proudly offer FREE shipping on all orders within the United States.
No hidden fees. No minimum purchase required.
Order Tracking
Once your order has been shipped, you will receive a confirmation email with your tracking number.
Please allow 24–48 hours for tracking information to become available.
Incorrect Shipping Address
Please ensure your shipping address is accurate before placing your order.
Once an order has been processed, we may not be able to change the shipping address.
Closvy is not responsible for orders shipped to an incorrect address provided by the customer.
Lost or Damaged Packages
If your order arrives damaged or appears to be lost during transit, please contact us within 7 days of the delivery date.
Our support team will work with you to resolve the issue as quickly as possible.
Shipping Restrictions
At this time, Closvy ships within the United States only.
We look forward to expanding our shipping destinations in the future.
Contact Us
If you have any questions regarding shipping, please contact us at:
Email: support@closvy.com