Frequently Asked Questions
Everything you need to know before placing your order.
We've answered the most common questions to make your shopping experience simple and worry-free.
Shipping
Currently, we ship within the United States only.
Orders are processed within 1–3 business days and usually arrive within 3–7 business days.
Yes. A tracking number will be emailed to you as soon as your order ships.
Returns & Refunds
You can request a return within 30 days of delivery if the item is unused and in its original condition.
Return shipping costs are the responsibility of the customer unless the item arrives damaged or incorrect.
Orders
Orders can only be cancelled shortly after they are placed before processing begins.
Please contact us immediately after placing your order. Once the order has shipped, the address cannot be changed.
Products
Yes. We carefully select practical, durable, and high-quality storage products designed for everyday use.
Yes. Products that require assembly include clear instructions.
Support
Email us anytime at: support@closvy.com
We typically respond within 24 hours.
We typically respond within 24 hours.